Last updated: January 2026
At Seville Chat, we take your privacy seriously. This policy explains what information we collect, how we use it, and what choices you have regarding your data. Please read this carefully before using our platform.
Information We Collect
Information You Provide
- Account details (name, email, password)
- Profile information (photos, bio, preferences)
- Messages and chat content (stored temporarily for service operation)
- Feedback and support requests
Automatically Collected
- IP address and device information
- Usage data (pages visited, time spent)
- Cookies and similar tracking technologies (see our Cookie Policy section)
- Location data (approximate, based on IP address)
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Match you with other users based on preferences and location
- Ensure platform safety and prevent abuse
- Send service-related notifications (you can opt out)
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share data in these circumstances:
- With other users as necessary for the service (your profile and messages)
- With service providers who help operate our platform
- When required by law or to protect our rights
- In connection with a merger, sale, or acquisition
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time through your account settings or by contacting us. Some data may be retained for legal or legitimate business purposes even after account deletion.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Security Measures
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Children's Privacy
Our service is not directed at individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information.
Cookies
We use cookies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionality.
Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
Changes to This Policy
We may update this policy periodically. The "Last updated" date at the top will reflect changes. Continued use of the service after modifications constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Mailing Address: C/ Sierpes 48, 41004 Seville, Spain
Seville Chat